No surprises
How renting works.
How to reserve, what delivery costs and what to expect on the day. Full details are in our rental terms.
- 01
Set your dates
Availability on this site is live. Choose your event date, or the day you want everything and the day it comes back, and the catalogue filters itself to what is genuinely free.
- 02
Build your booking
Add tables, chairs, linens and a bar. Everything is stocked in bulk, so set the quantities for your headcount and the total updates as you go.
- 03
Send a request
Sending a request holds the items while we review it. We'll review your request and contact you to confirm availability and delivery details. Nothing is charged when you send it.
- 04
We approve, you pay the deposit
Once we approve it, you'll pay a 50% deposit to lock in your reservation. The balance is due 10 days before your rental. You can pay by cash, check or Venmo. A rental starting within 10 days is paid in full once approved.
- 05
Delivery and pickup
Rider Event Rentals provides professional delivery and pickup of all rental items. Tables, chairs, and other equipment will be unloaded and placed in one designated, easily accessible location. Event setup, furniture arrangement, decorating, and breakdown services are not included. Customers are responsible for arranging rental items before their event and having them folded, stacked, and ready for pickup afterward. Delivery is priced by distance from Covington. A minimum rental order of $150 is required, excluding delivery fees and applicable taxes.
Ready when you are.
Start a booking
Delivery
Priced by the mile.
One fee covers the round trip: dropped off, and collected afterwards. Enter your ZIP at checkout and the fee is worked out from the distance to Covington. Further than 60 miles? We still travel: send the request and we confirm the delivery price with you first.
Rider Event Rentals provides professional delivery and pickup of all rental items. Tables, chairs, and other equipment will be unloaded and placed in one designated, easily accessible location. Event setup, furniture arrangement, decorating, and breakdown services are not included. Customers are responsible for arranging rental items before their event and having them folded, stacked, and ready for pickup afterward. A minimum rental order of $150 is required, excluding delivery fees and applicable taxes. Delivery rates are starting prices and may vary with the size of the order and access at the venue: stairs or a second floor without an elevator, a long carry from parking or the unloading area, or difficult indoor or outdoor access. Once we approve your request, 50% of the total is paid to lock in your reservation, and the balance 10 days before your rental starts.
| Distance from Covington | Round trip |
|---|---|
| Up to 15 miles | From $75 |
| 16 to 25 miles | From $100 |
| 26 to 40 miles | From $150 |
| 41 to 60 miles | From $150 |
| Over 60 miles | Quoted on request |
Questions we get every week
How do I get my invoice?
After we approve your request, you'll get an email with your reservation details, the deposit and when the balance is due. We'll be in touch about how to pay, and confirm each payment when it arrives.
What if it rains?
Ordinary rain, thunderstorms or a bad forecast don't qualify for a cancellation refund. If a significant weather event, such as a hurricane, tropical storm or evacuation order, makes it unsafe for your event to go ahead, you can move all your payments to a future date, or cancel and be refunded less any costs we have already incurred for your event. Read the rental terms.
What if I need to cancel?
The reservation deposit secures your date. Cancel more than 30 days before your event and half of the deposit is refunded. From 15 to 30 days before, the deposit is kept but any other payments are refunded. Within 14 days of the event, nothing is refunded. Read the rental terms.
Can I pick up my order myself?
Customer pickup is not available. We deliver and pick up every order. A minimum rental order of $150 is required, excluding delivery fees and applicable taxes.
What happens if something gets damaged?
Normal wear is never charged. Damage from misuse, negligence or improper handling is charged at the actual cost of repair, or the replacement cost if it can't be repaired, and missing items at their full replacement cost. Please check everything when it arrives and tell us about anything you notice. Read the rental terms.
How far ahead should I book?
Online bookings need advance notice, and the calendar only offers dates we can still prepare for. Popular weekends fill first, so book as soon as you know your date. For a small order on shorter notice, contact us directly.
What does 'by request' mean?
We don't keep those pieces in stock. We order them from our supplier for your event, so we check with them and confirm with you before your booking is final. Nothing is charged until then. Most décor arrives within 5 days of ordering, and we can get just about any décor you need, so ask if you don’t see it.
Do you set up?
No. We drop everything off and pick it up afterwards. Arranging the tables, chairs and linens is up to you and your helpers.
Can I see pieces before I book?
Get in touch and ask. If you are unsure about a color or a size, we are happy to help you choose.